Responsible Gaming
Introduction
We are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to participate in online gambling. We take age verification seriously and comply with all UK and international regulations.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour or that of someone you know, please seek help immediately:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by continuing to gamble to recover money
- Hiding gambling activity or lying about the extent of gambling
- Neglecting family, work, or other responsibilities due to gambling
- Using gambling as an escape from stress, anxiety, or depression
- Borrowing money or going into debt to finance gambling
- Failed attempts to reduce or stop gambling
- Experiencing withdrawal symptoms when not gambling
- Becoming irritable or anxious when trying to reduce gambling
- Jeopardising relationships, employment, or education due to gambling
Self-Help Tools
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose in a given timeframe
- Reality Checks: Receive pop-up reminders during gaming sessions to help you track time spent gambling
- Time-Out: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Exclude yourself from gambling platforms for a specified duration or permanently
Always use these tools proactively and speak to customer support if you need assistance setting them up.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling, support, and information about problem gambling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme across all UK-regulated online gambling operators
www.gamstop.co.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information on gambling addiction support and treatment services
Call to Action
If you are experiencing problems with gambling, please seek help immediately. Problem gambling is a treatable condition, and support is available. Contact one of the organisations listed above – all services are confidential and free of charge. Speaking to someone about your concerns is the first step towards recovery.
Remember: You are not alone, and help is always available.